Hamilton, OH – Proper
training is crucial in the contract cleaning industry. Not only do workers learn how to perform
their cleaning tasks most effectively and safely, but the time and investment
in training also tends to reduce turnover, an ongoing problem in the industry.
However, not all
training methods are created equal.
Based on research by
the National Training Institute (NTL), which analyzes different training
methods, there is a “cone of learning” that cleaning contractors
should be aware of. Viewing the cone of
learning, we see that with some training methods, students remember only about five
percent of what they have just been taught.
With other methods, they retain as much as 90 percent.
According to Matt
Morrison with Kaivac, developers of the KaiTutor™ onboard video training
system, these are the three most effective ways to teach cleaning professionals
based on the cone of training concept:
Others. Once a worker has mastered a
task, by training other workers the same task, they can retain about 90 percent
of what they have been taught. “This is often referred to as peer
tutoring,” says Morrison. “Each time the worker teaches someone else,
they are refreshing their own memory.”
Pause, Practice. This typically refers to watching videos. “Practice by doing makes the material
more personal and understandable. Plus,
if the worker can play a video, pause the video, and then practice the task on
the video, the NTL says they can retain 75 percent of what they have just been
Learning. This type of learning is a group training process usually
performed in a classroom. A group of
custodial workers, for instance, would be taught how to perform a specific
task. Then they practice the task within the group. The NTL reports this
stimulates learning, and workers remember about 50 percent of what they have
effective way to teach is with lectures,” adds Morrison. “Only about
five percent of what we learn is retained, and because English is a second
language for so many cleaning workers, this figure may even be lower.”
Connect With Kaivac
About Kaivac, Inc.
Kaivac is the developer of the No-Touch Cleaning®
Crossover Cleaning systems. Headquartered
in Hamilton, Ohio, Kaivac, Inc. delivers complete science-based cleaning
systems designed to produce healthy results and outcomes while raising the
value of cleaning operations and the professionalism of the worker. Kaivac
offers an integrated portfolio of environmentally friendly cleaning products
designed to remove the maximum amount of soil and potentially harmful biopollutants
in the most cost-effective manner possible.
Company contact information:
Tom Morrison, vice president of marketing
2680 Van Hook Avenue
Hamilton, OH 45015
Media Contact: Robert Kravitz