Hamilton, OH – Cleaning contractors have been grappling with high employee turnover rates for more than two decades.
To help address this situation, Robert Robinson, Sr, founder and CEO of Kaivac, and a presenter at the upcoming CIRI summit, says there are ways contractors can reduce this turnover.
Among his suggestions are the following:
Focus on Strengths
Many custodial workers consider moving on when they realize they are not performing as well as other workers on the team. The best way to keep them on the job and improve their work performance at the same time “is to give them positive feedback on what they are doing right and celebrate their achievements.”
Well-trained workers have greater confidence in themselves and their jobs. “Proper training is one of our key challenge in the professional cleaning
industry. New equipment-mounted video technologies that let workers learn on their own are confidence builders and help keep workers on the job longer.”
Identify the Problem
Sometimes, cleaning workers having problems at work blame it on their jobs. Very often, the issues are not job-related at all. “Call them in and listen to them. Try and help them identify what is really going on. If it is work-related, see if it can be corrected. If the problem is something in their personal lives, at least now they will know.”
A cleaning contractor in Northern California regular treats their staff and their families to local amusement parks, picnics, and sponsors soccer matches between their company staff and other janitorial companies with soccer teams. “This not only cultivates fun, but cultivates competition – the whole company is competing against peer companies.”
Have a Ladder Handy
Employees become disengaged with a company when they think there is no chance for advancement. Make sure they know a ladder to company success is available to all who want to take advantage of it.
Workers consider leaving their jobs when they think the company is having problems or changes are in the works. “If changes are coming, no matter what it is, discuss it with all staffers as soon as possible. When workers are concerned or fearful, that’s when they pick up and leave. Talk to them before this happens.”
Connect With Kaivac
About Kaivac, Inc.
Kaivac is the developer of the No-Touch Cleaning® and OmniFlex™ Crossover Cleaning systems. Headquartered in Hamilton, Ohio, Kaivac, Inc. delivers complete science-based cleaning systems designed to produce healthy results and outcomes while raising the value of cleaning operations and the professionalism of the worker. Kaivac offers an integrated portfolio of environmentally friendly cleaning products designed to remove the maximum amount of soil and potentially harmful biopollutants in the most cost-effective manner possible.
Company contact information:
Tom Morrison, vice president of marketing
2680 Van Hook Avenue
Hamilton, OH 45015
Media Contact: Robert Kravitz